法學期刊
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論著名稱:
運用品管手法改善藥師在職教育課程的辦理成效(Using Quality Control Techniques to Improve the Effectiveness of On-the-Job Education Programs for Pharmacists)
文獻引用
編著譯者: 許文菁許郁笙尤琬筑施心筑王雅玲
出版日期: 2022.01
刊登出處: 台灣/醫療品質雜誌第 16 卷 第 1 期/56-62 頁
頁  數: 7 點閱次數: 308
下載點數: 28 點 銷售明細: 權利金查詢 變更售價
授 權 者: 財團法人醫院評鑑暨醫療品質策進會 授權者指定不分配權利金給作者)
關 鍵 詞: Kern循環PDCA在職教育
中文摘要: 目的:改善在職教育課程的辦理成效,期能強化部內藥事人員專業技能以提升病人的照護品質。
方法:本專案結合 Kern 課程規劃循環(Kern curriculum cycle)與品管手法 PDCA 的概念,由課堂的課後資料與問卷進行現況分析與學習者需求調查,找出「課程參與度與完成度低」之主要因,並擬定對策。課程參與度之目標設定為每堂課平均出席人數過半達 64 位,課程完成率達 85%。(課程完成之定義為限期內完成課後評值且分數高於 80 分,以及滿意度填寫)
結果:課程內容與品質改善後,平均出席人數由 56 位增加到 65 位,目標達成率 112.5%;課程完成率由 83.2% 增加到 87.3%,目標達成率 227.8%。
結論:藉由優化課程內容與品質,改善在職教育課程的辦理成效,進一步再將特定發展的課程主題以帶狀系列或社群模式進行,能提高同仁自主學習意願、促進自我成長,亦能強化同仁專業技能,進而提升病人照護品質,且有助於部門內人才師資培育兼顧員工職涯發展,並預做準備將全人照護概念向下扎根於藥學實習生。
英文關鍵詞: Kern cyclePlan-Do-Check-Act (PDCA)on-the-job education
英文摘要: Objective: To improve the effectiveness of on-the-job education programs for strengthening the professional skills of the pharmacists in our department and further enhance the quality of patient care.
Methods: This project integrated the Kern curriculum cycle and the Plan-Do-Check-Act (PDCA) concept of quality control. We used post-class evaluations and questionnaires to do a situation analysis and survey learners’ needs to identify the main reasons for low course participation and completion and to develop countermeasures to these problems. The course participation targets were an average attendance of 64 pharmacists per class and a course completion rate of 85%. Course completion was defined as completing both the postcourse evaluation (80 points to pass) and the satisfaction questionnaires by the stipulated deadline.
Results: After we improved the content and quality of the courses, the average attendance increased from 56 to 65, and the target achievement rate was 112.5%. In addition, the course completion rate increased from 83.2% to 87.3%, and the target achievement rate was 227.8%.
Conclusion: By optimizing the content and quality of the courses, improving the effectiveness of the on-the-job education programs, and developing courses on specific topics within a series or community model, we cultivated independent learning and self-growth among our pharmacists, strengthened their professional skills, and improved the quality of patient care. Moreover, talents and teachers were fostered while taking into account the career development of our pharmacists, and preparations were made to root the concept of holistic care down in pharmacy interns.
目  次: 前言
實施對象與方法
一、現況分析
二、目標設定
三、要因分析
四、對策擬訂及實施
結果
一、學員端
二、課程端
三、測驗端(課後評值及滿意度問卷)
四、環境端
討論
結論
相關法條:
相關判解:
相關函釋:
相關論著:
許文菁、許郁笙、尤琬筑、施心筑、王雅玲,運用品管手法改善藥師在職教育課程的辦理成效,醫療品質雜誌,第 16 卷 第 1 期,56-62 頁,2022年01月。
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